Built for InXpress franchisees

Your dedicated team.
Without the overhead.

Full-time virtual assistants — India-supervised, UK Director-managed. Trained in your business, reachable on Slack, email, or UK phone. GDPR secure.

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25+
Years in logistics
6
Years as InXpress franchisee
5
Years with our India team
What your assistant handles
📞
Customer calls & tracking queries
Answered on your UK number, in your name
🎯
Quote follow-ups & prospect chasing
No lead goes cold while you're busy
📋
Admin, data entry & reporting
Portal admin, KPIs, invoice chasing
📅
Diary & inbox management
Your schedule handled, your inbox cleared
Communicate via
💬 Slack
✉️ Email
📞 UK Phone
£1,250
per month · full-time equivalent
6-month initial contract
Trusted by logistics businesses
UK GDPR Compliant
Office-Based Team
Dedicated UK Phone Number
InXpress Franchisee-Founded
Slack · Email · Phone
Always reachable

Work the way you already work

Your assistant fits into your existing workflow — no new systems, no extra tools. Just pick how you want to communicate.

💬
Slack
Message your assistant directly in Slack. Quick tasks, updates, and briefings handled in real time. Invite them to your existing workspace.
Real-time messaging
✉️
Email
Forward enquiries, delegate tasks, or brief your assistant by email. They respond, follow up, and report back — all on your behalf.
Full email delegation
📞
UK Phone Number
Your assistant answers a dedicated UK number in your business name. Customers call a local number and speak to someone representing your brand seamlessly.
Dedicated UK number included
What we handle

Everything stopping you from growing

Your assistant takes on the daily grind so you can focus on winning new business and growing your franchise.

📞
Customer Service & Calls
Your assistant answers your UK number, handles tracking queries, resolves issues, and keeps customers happy — all in your business name.
🎯
Quote Follow-Ups & Sales Support
No quote goes chased late. Prospects followed up, pipeline managed, and new leads nurtured so you close more business.
📊
Data Entry & Portal Admin
Shipment data, carrier portal updates, KPI reporting, and all the admin that piles up — handled accurately and on time.
💰
Invoice Chasing & Credit Control
Overdue invoices chased promptly, payment records updated, and credit control handled professionally on your behalf.
📅
Diary & Inbox Management
Appointments booked, emails triaged and responded to, meeting prep handled. Your time protected every day.
📣
Social Media & Marketing Admin
Posts scheduled, content queued, LinkedIn kept active. Your brand visible without you lifting a finger.
Getting started

Up and running in 2 weeks

No disruption to your operation. No steep learning curve. We do the work to get your assistant ready.

1
Week 1
Discovery Call
We map your tasks, workflows, tools, and priorities. Define scope, agree KPIs, choose your comms channel — Slack, email, or phone.
2
Week 1–2
Briefing & Setup
Your assistant is trained on your brand, clients, and processes. UK number configured. Slack workspace set up. Systems access granted.
3
Week 2
Go Live
Tasks start flowing. Message via Slack, delegate by email, or call the UK number. India supervisor checks in daily. UK Director on hand.
4
Ongoing
Monthly Review
Performance reviewed monthly. Adjust scope, add tasks, or scale up. Your service grows as your business does.
Why Vox Assist

We're not a generic VA agency.
We're logistics people.

🏭
Built by an InXpress franchisee
We run a franchise ourselves. We know the pressure of tracking queries, quote follow-ups, and portal admin. We built Vox Assist because we needed it.
🇬🇧
UK Director. Dedicated India supervisor.
Two-tier management. A dedicated on-site India supervisor day-to-day, and a UK Director overseeing all operations, quality, and client relationships.
💬
Slack, email, or UK phone — your choice
Work the way you already work. Your assistant fits your workflow, not the other way around. Switch channels whenever you need to.
🏢
Office-based. Not home workers.
Your assistant works from a professional, supervised office in India. Consistent, secure, and accountable — not a freelancer working from a bedroom.
Vox Assist vs. UK Full-Time Employee
UK Employee Vox Assist
Monthly salary
£2,500–3,000
£1,250
Employer NI
£3,000+/yr
None
Holiday pay
28 days/yr
None
Sick pay
Statutory
None
Recruitment
£2–5k
None
Notice period
1–3 months
None
Pension
3% min
None
Security & compliance

Built for businesses that handle customer data

Logistics businesses handle personal data every day. We take that seriously — so your clients can too.

🛡️
UK GDPR Compliant
Full Data Processing Agreement (DPA) provided to every client. Standard Contractual Clauses (SCCs) in place for UK-to-India data transfer. Ready from day one.
🔒
Data Security Protocol
Office-based team only. Controlled system access. No personal data stored on personal devices. NDAs signed by all staff. Clean desk policy enforced.
👤
Two-Tier Management
Dedicated India supervisor on-site day-to-day. UK Director oversees all operations, quality, and client relationships. Full accountability at both levels.
🌐
UK Identity & Confidentiality
Dedicated UK phone number per client. Assistants fully briefed to represent your brand on Slack, email, and phone. Your clients never know it's offshore.
Pricing

Simple, transparent pricing

A full-time equivalent for less than a third of the cost of a UK employee — with none of the on-costs.

Full-Time Equivalent Assistant
£1,250
per month
  • Full-time dedicated assistant (FTE)
  • 6-month initial contract
  • Dedicated UK phone number included
  • Slack workspace integration included
  • Email delegation setup included
  • Onboarding & brand briefing included
  • Dedicated India supervisor on-site
  • UK Director oversight & accountability
  • Monthly performance review included
  • GDPR documentation & DPA included
Book Your Discovery Call
vs. UK Full-Time Employee — true cost comparison
Cost item
UK Employee
Vox Assist
Monthly salary
£2,500–3,000
£1,250
Employer NI
£3,000+/yr
None
Holiday pay
28 days/yr
None
Sick pay
Statutory
None
Recruitment
£2,000–5,000
None
Notice period
1–3 months
None
Pension
3% min
None
Typical annual saving vs. UK FTE
£15,000–20,000+
Including salary, NI, holiday, pension, and recruitment

🚀 Vox Assist is launching soon — exclusively for InXpress franchisees.   Register your interest →

How we're different

What other VA agencies get wrong

Most VA agencies hand you a contractor and leave you to figure it out. We built Vox Assist to fix every gap the industry has ignored.

⚠️
Other VA Agencies
Inconsistent quality
Skill levels vary greatly between clients. Some get strong performers, others experience a mismatch — with no real mechanism to fix it quickly.
✅
Vox Assist
Consistent quality, guaranteed
A dedicated India Supervisor is on-site with your assistant every day. Performance is monitored, reviewed monthly, and held to a consistent standard by your UK Director.
⚠️
Other VA Agencies
Steep learning curve
You still have to invest significant time onboarding them to your software, workflows, and processes. The burden stays with you.
✅
Vox Assist
We do the onboarding for you
Your UK Director manages the entire briefing process. No SOPs needed — we document your workflows during onboarding and train your assistant ourselves.
⚠️
Other VA Agencies
Slow, rigid support
Communication with corporate support teams can be slow and impersonal — routed through ticketing systems with no direct relationship.
✅
Vox Assist
Direct access, always
Your UK Director is reachable directly via Slack, email, or phone. No ticket systems, no waiting. Real accountability at a senior level.
⚠️
Other VA Agencies
Generic, industry-agnostic
Most VA agencies have no knowledge of freight, logistics, or carrier operations. You spend weeks explaining the basics before any real work happens.
✅
Vox Assist
Built by logistics people
Founded by an InXpress franchisee with 25+ years in logistics. Your assistant understands carrier portals, shipment tracking, and freight operations from day one.
The bottom line
Other VA agencies work if you have everything figured out already. Vox Assist works when you just need it handled — by people who already understand your business.
Book a Discovery Call
What franchisees say

Real results for real businesses

★★★★★
"I was spending 3 hours a day on tracking queries and quote follow-ups. Now my assistant handles all of it via Slack. I've won two new accounts in the time I've freed up."
InXpress Franchisee
North West UK
★★★★★
"The UK number was the thing I was most sceptical about. Clients call, my assistant answers, handles it professionally. Completely seamless. Best decision I've made this year."
InXpress Franchisee
Midlands UK
★★★★★
"What sold me was that these people are InXpress themselves. They understood exactly what I needed without me having to explain the business. Up and running in under 2 weeks."
InXpress Franchisee
South East UK

Ready to get your time back?

Book a free 30-minute discovery call. No obligation, no commitment — just a conversation about what your business needs.

📅 Book a Discovery Call ✉️ Email Us

voxassist.co.uk  ·  hello@voxassist.co.uk  ·  UK: 0161 7060642

Vox Assist Ltd · Registered in England & Wales · Exclusively available to InXpress franchisees at launch